Testimonials II

Dear Dr. G

I thought you would like some feedback after organizing my knee transplant surgery in India earlier this month.

Your choice of Fortis Hospital was perfect. Dr Bhonsle and his team were magnificient. He explained the procedure, he answered all my questions clearly and visited at least once a day. A true gentleman.

The hospital staff could not have been more efficient. Every need was catered for and I must say that the nursing staff were the most caring I have ever seen. Patient care for them made me feel that I was their only patient. In South Africa the nurses appear to care only about remuneration and strikes.

Your care Manager Mr Girish Herleker excelled himself nothing was too much trouble for him. He spent a lot of time with us and was very particular about finding the right hotel the second party of the stay. His presence was most comforting and almost made me forget I was a stranger in a foreign country.

I was a little concerned about extras on checkout but as your promised – zero.

Should you require any assistance with enquiries from this part of the world please use me as a reference, I will gladly oblige.

Kind regards

R. Flello
Unilateral Total Knee Replacement (Fortis Hospitals Mumbai, Jan 2011)

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